This 10- week course gets at what you need: real-world conflict management skills. If you encounter difficult situations on a regular basis with a co-worker, a supervisor, a direct report, a client, a vendor, or within a team, you know that interacting effectively with others is key in getting what you want. Throughout this course you will have the opportunity to delve into conflict situations from a variety of angles, achieving a broad understanding of conflict resolutions and negotiations, and walk away with personalized practical skills on how you can confidently collaborate with others without leaving a trail of debris.
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