Building Managerial Excellence Session Details
Managing a Diverse Workforce
- Understand why diversity is important for business success
- Discover how the impact of stereotypes act as obstacles for
organizational and personal effectiveness
- Understand the work ethics of different generations
- Learn to identify, analyze and address diversity-related
dilemmas and conflicts within the workplace
Employment Law from Hiring to Firing
- Learn proven tips for recruiting top-notch employees
- Recognize the dos and don’t for effective interviewing
- Discover how to help new employees hit the ground running
- Understand how to fire legally, ethically and fairly
Powerful Presentations
- Learn how to structure your message for maximum impact
- Understand the difference between practice and rehearsal
- Plan for the most effective presentation support and set-up
- Overcome stage fright: appearance and attitude check-up
- Discover the secrets to connecting with your audience
- Learn how to handle questions and overcome objections
Difficult Conversations
- Learn how to manage anxiety and nervousness when having a difficult conversation
- Discover tips to reduce the time it takes to prepare and deliver bad news
- Practice using language that conveys empathy, concern and respect
- Learn how to use vocal tone and body language to match your message
- Gain the skills needed to generate cooperation while coaching staff members to
change behavior
Understanding Budgets and Forecasts
- Understand the purpose and use of a budget
- Understand the steps in the budgeting process
- Put together a revenue and cost budget
- Make sense out of budget vs. actual reports
- Set monthly targets and prepare for contingencies
- Get your budget approved
Thriving with Workplace Change
- Learn why change management is required
- Get comfortable with the inevitable, yet predictable cycle of change and the key change elements
- Discuss the variety of human reactions to change
- Identify the sense of loss that must be acknowledged and compensated for
- Look inwardly to help move yourself through change when needed
Making Meetings Work
- Plan and execute more effective meetings
- Gain the skills needed to be sure that people fulfill key meeting roles
- Manage your meeting topics, timing, and goals
- Discover how to keep meetings and discussions on track and focused
- Understand meeting dynamics
- Learn to effectively handle "difficult" people in meetings
Managing Workplace Projects
- Understand how to charter a team
- Learn to develop a project work plan
- Gain the skills to measure and report project progress
- Discover how to implement recommended changes
Mediating and Negotiating for Results
- Discover the 3 attributes you need to be the most effective mediator/negotiator
- Participate in skill practice to further develop those attributes
- Identify the difference between Positions and Interests
- Learn the 6 core skills to effective mediating and negotiating
Leading Through Ethics
- Understand the true meaning of ethics
- Discover the value of ethical behavior in business
- Recognize how your goals, values and character influence your employees' behavior
- Learn how to promote ethical behavior in your organization
