The SHRM^® Learning System Course provides an overview of the six key areas in human resource management. Designed for experienced HR professionals, HR specialists who want to develop a generalist point-of-view, managers new to the HR field, and non-HR senior managers, this course prepares participants for the Human Resource Certification Institute (HRCI) national examination for the Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) accreditation. In today's highly competitive working environment, professional development is a necessity to stay current in the HR field.

HR Management Certificate Program participants receive the 2008 SHRM^® Learning System and Disk - a $695 value!

My time using the HR Management courses was well spent. I learned so much information from the facilitators and it was a great experience to spend time with local experts. After taking the course I was confident going into the PHR Exam and passed ... on my first try! Thank you for the wonderful program!
Meagan Keener, PHR
HR Coordinator II
T-Mobile

Learning laws, regulations , polices and procedures was actually intriguing and fun. The instructors do not teach the answers to the test verbatim but they teach in an upbeat way how to think HR and answer the tough questions in real life scenarios. When I sat down to take the PHR exam, I read the first question and said "oh boy" this is a difficult question. Then I flashed back to class visualizing my instructor Nancy Newell, SPHR and I could remember the scenario she gave in class based on this particular law. I was able to answer the question correctly. I truly had my instructors with me at the exam as they had given the knowledge I needed to become a Professional in Human Resources.
Celeste F. Miller PHR

I thought this course was great. I enjoyed the wealth of knowledge each instructor shared with us. It was great to hear their personal experiences and how knowing what to do in certain situations was crucial. Taking this course made me feel like I was on the road to success. I would recommend this course to anyone who had a interest in HR.
Trenae Warner
La Vida Felicidad

• Course overview and introductions
• Assessment of your HR knowledge
• National certification exam information

• The role of HR in organizations
• The strategic planning process
• Assessing the internal environment
• Scanning the external environment

• Evaluating HR's strategic contributions
• Ethical issues affecting organizations
• HR and the legislative and regulatory environment

• Cover key legislation affecting employee rights
• Privacy and consumer protection
• EEO/Affirmative Action
• Gender discrimination and harassment
• Organizational staffing requirements
• Job analysis and documentation

• Recruitment and selection
• Flexible staffing and retention
• Employee records management

• Examine key legislation
• HRD program design, development and implementation
• Adult learning and motivation
• Training and development
• Performance management

• Key compensation legislation
• Total rewards and the strategic focus of the organization
• Compensation structure and systems

• Introduction to benefit programs and key benefits legislation
• Government-mandated benefits
• Deferred compensation plans, health-care benefits and other nonstatutory benefits
• Compensation and benefits for international employees
• Evaluating the total rewards system and communicating it to employees

• Key legislation affecting employee and labor relations
• Employee relations and organizational culture
• Employee involvement strategies
• Measuring employee attitudes, policies, procedures, and work rules

• Discipline and complaint resolution
• Labor relations legislation and union organizing
• Unfair labor practices
• Collective bargaining, strikes and secondary boycotts

• Examine organizational risk
• Key legislation
• Safety, health, security, and privacy issues

• Question and answer session
• Test taking tips
• Final examination

HRCI exam fees are not included in the course price. If you plan to take the HRCI exam, you must register through HRCI and confirm in advance that you meet the exam eligibility requirements, including two years of exempt-level HR experience. HRCI delivers all PHR and SPHR exams by computer at test centers across the country. There are two annual testing windows: May 1 - June 30 and December 1 - January 31. You may obtain information on the PHR/SPHR at www.hrci.org or by calling 1-866-898-HRCI.

Completion of the course does not constitute PHR or SPHR certification or guarantee that you will pass the HRCI exam. Additional study outside of class requirements is strongly recommended. However, if you do not pass the exam immediately following the course, you may retake any portion of the course free of charge (excluding the SHRM Learning System) within one year.

To receive the Anderson School's Certificate, participants must attend 9 of the 12 sessions and take all mastery level tests and the final exam. To receive the SHRM Certificate in Professional Human Resource Management, participants must also score a grade of 70% or better on all mastery tests or the final exam.

• Mr. John E. Kelly MS, SPHR, has had increasingly responsible business experience across all of the human resource functional areas in a wide range of industries. Roles have included internal engagements at all stages; proposal, delivery and implementation. He has provided human resource services and expertise to senior leadership in the areas of workforce planning, organization design, productivity improvement, organizational change management, employee and labor relations.
  Previously he served as Vice President of Human Resources, Director of Human Resources for Hospital Operations, and Senior Manager of Human Resources and Labor Relations.
  He is past President of the Healthcare Human Resources Association of the National Capital Area, past Vice President- Programs, Montgomery County Society for Human Resources Management, past member Board of Advisors on Healthcare Careers-Maryland Hospital Association, founding member of the Potomac Employers Roundtable, and current member, National Chapter Society for Human Resources Management. He has facilitated the SHRM Learning System since 1995 for the Management Development Center at the Anderson School of Management.
  John received his Master's degree in Personnel and Human Resources Management from The American University and Bachelor's degree in Business Administration, specializing in Personnel Administration from Roosevelt University.



• Mr. Justin Najaka MBA, SPHR, CCP is the State Compensation Manager for the State of New Mexico. He has over 16 years experience in designing compensation and total reward systems for both the Judicial and Executive Branches of New Mexico State Government. He works with executive agency management and senior human resource directors in 75 state agencies on compensation and general human resource related issues. He also works closely with the Governor's Office, Legislative Finance Committee and the Department of Finance and Administration to analyze and review human resources legislation.
  Justin has earned undergraduate degrees in Finance and Economics and a MBA with an emphasis in Human Resource Management. He serves as an adjunct professor at Northern New Mexico Community College and Santa Fe Community College and New Mexico Highlands University, instructing Human Resource Management, Economics and general business courses. He received the "Faculty Excellence Award" from Santa Fe Community College in 2002. He has facilitated the SHRM Learning System since 2002 for the Management Development Center at the Anderson School of Management.
  Justin has served as VP of Finance/Treasurer of the Northern New Mexico Human Resource Association, on the Scholarship and Publication/Article Review committees for the International Personnel Management Association for Human Resources, and is past president of the Central States Compensation Association. He currently serves on the Board of Directors of the New Mexico Retiree Health Care Authority.



• Ms. Nancy Newell, SPHR. During her 10 years of practical experience in Human Resources Management, she has focused on strategic compensation and benefits planning, recruitment and training, employee relations and effective organizational design and communications. She completed her graduate studies at the University of Minnesota, and serves on the board of directors for the Human Resources Management Association of New Mexico.



• Ms. Karen M. Ross, SPHR, received her MBA from UNM and brings over 18 years of experience as a Human Resources Specialist and specifically in the areas of training & development, safety & OSHA compliance, and general HRM. She conducts training in conflict resolution, is a registered workplace and family mediator and enjoys providing workplace investigations.



• Mr. Don Shoemaker, SPHR, is a graduate of UNM and has over 20 years of generalist HR experience in retail, government and manufacturing. He currently is a People Systems Program Manager for Intel Corporation and has worked internationally for Intel. He has served local and national SHRM organizations in a variety of officer positions.