Mediation Certification

Learn to mediate differences confidently and effectively.

Click here to join the waitlist.

Program Information

Fall 2020 Program Information
Due to health, safety and the quality of the instruction, a fall Mediation program will not be conducted.

Please register to be put on the waitlist and you will be notified directly of when the next program will be offered.


Mastering mediation skills not only can provide benefits in your personal life, it can provide you with new career opportunities or advancement in your current role. In addition to resolving conflicts, mediations and mediator skills increase productivity, save time and money, greatly contribute to creating a safer workplace, and promote a climate of collaboration.

During the Mediation Certification course, you will engage in small group, coached role playing sessions to help you understand and experience the dynamics of mediation and get the skills needed to help bring disputes to resolution. Students who successfully complete this 40-hour course earn a Mediation Certificate which is necessary to mediate in various programs and settings. Students also have the opportunity to earn a Mediator Practitioner’s Certificate.

Notes: This program is pre-approved for 40 SHRM PDC’s. Please use Activity ID: 15-6EFXR

Due to the nature of this program and the certificate requirements, it is stressed that you attend the full 40 hours of class. If necessary, you may miss up to 2 hours of pre-approved (by the instructor) hours and still obtain the certification. However, you may be required to make the 2 hours up due to the requirements of the Mediation Certification. Make sure you sign-in before each class to validate your attendance.

Cost & Discounts

Six Sessions, Eight Topics (Must attend 38/40 hours)

    • You & Mediation: An Overview
    • Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
    • Essential Mediator Skills
    • Stages of Mediation
    • Mediation Live & In Person
    • Advanced Mediator Skills: We’re All in This Together
    • Bringing It All Together
    • Closing: You Just Keep Getting Better

Who should attend?

  • Those interested in mediating professionally or as a second career
  • Anyone looking to efficiently address conflict within your organization
  • A legal professional interested in alternate methods of dispute resolution

How will you benefit?

  • Address conflict and foster harmony in your environment
  • Utilize active listening to reach the root cause of conflict
  • Help disputing parties hear one another
  • Mediate differences confidently and efficiently to increase organizational productivity
  • Lead internal mediations to keep costs low and avoid litigation


Here's some some of what our recent participants had to say about this hands-on program:

“Best adult learning/ training course I have ever taken. Absolutely worth the investment.” -John Edwards, Sr. Account Manager

“Learning under Anne's skilled guidance is a happy challenge. I would recommend this course without reservation to anyone looking to help turn conflict into communication.” -Charna Lefton, Asst. Regional Director for External Affairs

“The communication between the instructor and the students is phenomenal - she is open to all questions.” -Angelica Negron, Program Coordinator


Our Mediation Certification Instructor Anne Lightsey and four participants were featured on a radio show. Listen here to learn about how the program improved their communication skills and provided opportunities for them.


Advantages of Mediation Certification from Anderson's Career and Professional Development Programs:

  • Small class size that allows for individualized feedback and coaching
  • Highly engaged participants, excited to dive deep into mediation practices
  • Learn the ins and outs on how to start your own mediation business
  • Taught by mediation industry veteran, Anne Lightsey, whose passion and dedication for the subject is unparalleled
  • Observe real-life mediations and co-mediate disputes with Anne and other experienced mediators
  • Optional Practitioner’s Certificate after course completion

Optional Practitioner's Certificate

Use skills learned in the 40-hour certification to hone advanced mediation techniques.

Requirements to receive the Practitioner's Certificate:

  • Observe 3 mediations, submit an Observation Report for each,  and co-mediate 5 mediations within 6 months of completing Mediation Certification.

Fall 2020 Programs

Practical Project Management

Tuesdays and Thursdays
September 1, 2020 - November 5, 2020

5:30pm to 7:30pm

SHRM Exam Preparation

Sept. 3, 2020 - November 19, 2020

6:00pm to 9:00pm

Fall 2020 Workshops

Mindfulness and Positivity

Tuesdays and Thursdays
September 15, 17, and 22, 2020

Time: 6:00pm to 8:30pm

Women's Leadership -
Refuel, Inspire, Empower

September 16 - November 4, 2020

6:00 pm - 7:30 pm

Upcoming - Join the Waitlist

Mediation Certification

Fall 2020 Program
Postponed Until Further Notice

Join the Waitlist!