Mediation Certification

Program Information

Dates: Saturdays, March 6, 2021 - April 24, 2021
Time: 9:00 am - 3:00 pm
(with an hour lunch break)
Location: Online

Note: Class will not be held on April 3, 2021

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Mastering mediation skills not only can provide benefits in your personal life, it can provide you with new career opportunities or advancement in your current role. In addition to resolving conflicts, mediations and mediator skills increase productivity, save time and money, greatly contribute to creating a safer workplace, and promote a climate of collaboration.

During the Mediation Certification course, you will engage in small group, coached role playing sessions to help you understand and experience the dynamics of mediation and get the skills needed to help bring disputes to resolution. Students who successfully complete this 40-hour course earn a Mediation Certificate which is necessary to mediate in various programs and settings. Students also have the opportunity to earn a Mediator Practitioner’s Certificate.

Notes: This program is pre-approved for 35 SHRM PDC’s. Please use Activity ID: 15-6EFXR

Due to the nature of this program and the certificate requirements, it is stressed that you attend the full 40 hours of class. If necessary, you may miss up to 2 hours of pre-approved (by the instructor) hours and still obtain the certification. However, you may be required to make the 2 hours up due to the requirements of the Mediation Certification. Make sure you register with your full name for each online session to validate attendance.

Cost & Discounts

Cost: $1,295
Cost includes program and course materials
Early Bird Discount: $75 off before February 1, 2021
Group Discount: $100 off, Please contact cpd@unm.edu to inquire about the group discount.
UNM Tuition Remission Accepted
Share the Wealth Discount not accepted for this program

Six Sessions, Nine Topics

You & Mediation: An Overview
Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
Essential Mediator Skills: Practice, Practice, Practice
Advanced Mediator Skills: Practice, Practice, Practice
Understanding the Stages of Mediation
Mediation Live & In Person – Virtually: Learn from a Professional Mediator
Bringing It All Together: Mediations Role-Plays
Ethical Dilemmas
Closing and Next Steps: You Just Keep Getting Better

Who should attend?

Those interested in mediating professionally or as a second career
Anyone looking to efficiently address conflict within your organization
A legal professional interested in alternate methods of dispute resolution

How will you benefit?

Address conflict and foster harmony in your environment
Utilize active listening to reach the root cause of conflict
Help disputing parties hear one another
Mediate differences confidently and efficiently to increase organizational productivity
Lead internal mediations to keep costs low and avoid litigation

Testimonials

Here's some some of what our recent participants had to say about this hands-on program:

“Best adult learning/ training course I have ever taken. Absolutely worth the investment.” -John Edwards, Sr. Account Manager

“Learning under Anne's skilled guidance is a happy challenge. I would recommend this course without reservation to anyone looking to help turn conflict into communication.” -Charna Lefton, Asst. Regional Director for External Affairs

“The communication between the instructor and the students is phenomenal - she is open to all questions.” -Angelica Negron, Program Coordinator

Featured

Our Mediation Certification Instructor Anne Lightsey and four participants were featured on a radio show. Listen here to learn about how the program improved their communication skills and provided opportunities for them.

Instructor

Anne Lightsey

Course Number

CPD0400-SP21

Advantages of Mediation Certification from Anderson's Career and Professional Development Programs:

Small class size that allows for individualized feedback and coaching
Highly engaged participants, excited to dive deep into mediation practices
Learn the ins and outs on how to start your own mediation business
Taught by mediation industry veteran, Anne Lightsey, whose passion and dedication for the subject is unparalleled
Observe real-life mediations and co-mediate disputes with Anne and other experienced mediators
Optional Practitioner’s Certificate after course completion

Optional Practitioner's Certificate

Use skills learned in the 40-hour certification to hone advanced mediation techniques.

Requirements to receive the Practitioner's Certificate:

Observe 3 mediations, submit an Observation Report for each, and co-mediate 5 mediations within 6 months of completing Mediation Certification.

Spring 2021 Workshops

Leading Inclusivity: Unconscious Bias in the Workplace

Tuesdays
April 20 - May 4, 2021
6:00 pm - 8:00 pm

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Leading Virtual Teams

Mondays
February 22 - March 22, 2021
6:00 pm - 8:00 pm