Leading through Uncertainty to Clarity

Respond proactively to change

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Program Information

Registration is now closed. Please email cpd@unm.edu with questions.

Dates: Tuesdays and Thursdays, June 8-17, 2021
Time: 6-8 p.m., MDT
Location: Online via Zoom

Despite our best planning and preparation, there are times when the extreme unexpected happens, and we are forced to reevaluate and adapt our carefully structured reality to survive the changes and thrive. During times such as these, strong emotions can often preside – fear, uncertainty, competitive instincts, control issues, anger and frustration among them. People need a sense of structure: something that feels certain to them in a time of great uncertainty. More than ever, this is the time for strong, stable, wise and compassionate leadership. In this four-session/eight-hour program, participants will receive powerful and pertinent tools and understandings they can implement immediately to lead their constituency from chaos to clarity, including:

  1. Self-awareness and self-management
  2. Objective and balanced situation assessment
  3. Reframing challenges into opportunities
  4. Team communication and psychological stabilization
  5. Action planning



  • Apply Maslow’s Hierarchy of Needs to better understand why people react the way they do to the unexpected
  • Use Emotional Intelligence to support your team to grow into new situations
  • Be better able to objectively assess the situations that you and your team face
  • Respond proactively to change