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Mediation Certification

Dates: Saturdays, September 17 - Oct 29  |  Time: 9:00 AM - 4:45 PM

Note: No class on October 8, 2016

Course Information

Mediation skills are life skills. Mediation is a respectful problem-solving conversation, which involves active listening and discussion techniques. Mediation can help you resolve conflict, increase productivity, save time and money, create a safer workplace, and promote a climate of collaboration.

Basic Mediation Certification will not only give you conflict management skills; you will be able to mediate professionally after completing this program. You will also have the opportunity to observe real-life mediations and co-mediate disputes with experienced instructor and professional mediator, Anne Lightsey.

Topics (40 hours)

  • You & Mediation: An Overview
  • Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
  • Essential Mediator Skills
  • Stages of Mediation
  • Mediation Live & In Person
  • Advanced Mediator Skills: We’re All in This Together
  • Bringing It All Together
  • Closing: You Just Keep Getting Better


Fees & Discounts

  • Cost: $1195
  • Group/UNM Discount: $100
  • Tuition Remission Accepted

Decision Criteria

Who should take this course?

  • Professionals responsible for resolving workplace conflict
  • People interested in mediating professionally
  • Legal professionals interested in alternate forms of dispute resolution

What will you be able to do?

  • Utilize active listening to reach the root causes of conflict
  • Mediate in your organization to minimize the human and organizational costs of conflict
  • Earn your certification and become a professional mediator